tka bat's Privacy Policy

1 Introduction and Scope

tka bat is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use our website https://tkabat.cam and related services ("Platform").

This Policy applies to all members, registered account holders, and visitors who use our Platform. By accessing the Platform or creating an account, you are considered to have agreed to the terms of this Policy. For more details on the general terms of use of our services, please read the Terms and Conditions page.

In this Policy, "we", "our", or "tka bat" refers to the entity operating this Platform. "You" refers to any user of the Platform.

2 What Information We Collect

We collect only the information necessary to operate our services properly, manage your account, and meet legal obligations.

2.1 Information Provided at Registration

• Full name and date of birth (for age verification — all members must be 21 or older)
• Mobile number and email address
• Mobile wallet details: bKash, Nagad, or Rocket number (for financial transactions)
• User-chosen password (stored in encrypted form)
• National ID or other verifiable identity document details (where applicable)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device model
• Login times, page visit history, and session duration
• Data from cookies and similar tracking technologies
• Referral source (which page or link brought you to the Platform)

2.3 Transaction and Gaming Activity Information

• Deposit and withdrawal records (amount, method, date, and time)
• Betting history, gaming sessions, and outcome data
• Bonus claim history and wagering activity
• Balance changes and account statements

2.4 Information Received Through Support Services

If you use our 24/7 live chat or email support, the content of conversations, details of complaints, and resolution process information may be stored.

3 How We Use Your Information

tka bat uses your personal information for the following purposes:

3.1 Account Management and Identity Verification

We use the information provided at registration to create your account, verify your identity, and confirm that you are at least 21 years old. No account is given fully active status without age verification.

3.2 Processing Financial Transactions

Mobile wallet details are used to process deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit is ৳200 and the minimum withdrawal is ৳800. A record of each transaction is kept for financial security purposes.

3.3 Improving Service Quality

We analyse how you use the Platform to improve our interface, game selection, and overall service quality. This analysis is generally done in aggregate form, without identifying any individual.

3.4 Promotional Communications

If you have agreed to receive promotional messages from us, we may send information about bonuses, offers, and promotions to your mobile number or email. You may withdraw this consent at any time.

3.5 Fraud Prevention and Security

We monitor log data and transaction information to detect and prevent unauthorised account access, fraudulent transactions, and suspicious activity.

4 Sharing Information with Third Parties

tka bat does not sell your personal information or disclose it to third parties for commercial purposes. However, information may be shared in the following circumstances:

4.1 Payment Processors

Relevant information is shared with payment processors bKash, Nagad, and Rocket to complete financial transactions. These processors operate under their own privacy policies and are responsible for protecting your data.

4.2 Technology Providers

Game studios such as Evolution, Pragmatic Play, PG Soft, JILI, and Spribe have their technology integrated into our Platform. The minimum information required to manage gaming sessions may reach their servers.

4.3 Legal Requirements

We may be required to disclose information to relevant authorities pursuant to court orders, government directives, or lawful investigations.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. You will be notified in advance in such circumstances.

5 Data Security Measures

tka bat has put in place a number of technical and organisational measures to protect your information:

• SSL Encryption: 256-bit SSL encryption is used when transferring data on the Platform, protecting information from third-party access.
• Password Hashing: Your password is never stored directly — it is transformed using a strong cryptographic hash algorithm.
• Access Controls: Only authorised staff have access to the information they need, and that access is limited to the minimum required.
• Regular Security Testing: Regular security assessments are conducted to identify and address vulnerabilities in our systems.
• OTP Verification: OTP verification is required for sensitive actions such as password changes or large withdrawals.

No one can guarantee complete security when transmitting data over the internet. It is your own responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

6 Data Retention Period

We retain your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations.

6.1 Active Account Information

Registration information, transaction records, and gaming history are retained while your account is active.

6.2 After Account Closure

Even after an account is closed or deactivated, financial transaction records and identity verification information are retained for the period required by applicable law.

6.3 Cookie and Session Data

Session cookies are deleted when you close your browser. Persistent cookies remain for a set period and can be deleted at any time from your browser settings.

7 Your Rights

tka bat believes you should have control over your personal information. To that end, we recognise the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted. However, information subject to legal obligations may not be possible to delete.
• Right to Object: You may object at any time to marketing communications.
• Data Portability: You may request a copy of relevant information we hold about you.

To exercise these rights, contact our support team. To learn about responsible gaming and account control options, visit our Responsible Gaming page.

8 Cookie Policy

Cookies and similar technologies are used to operate our Platform effectively.

8.1 Essential Cookies

These cookies are necessary for the basic operation of the Platform — such as maintaining login sessions, security tokens, and remembering language preferences. Without them the Platform will not function properly.

8.2 Functional Cookies

These cookies are used to remember your preferences such as display settings, game preferences, and notification settings.

8.3 Analytical Cookies

These cookies are used to analyse Platform performance and usage patterns. This information is generally held in aggregate form.

You can block or delete cookies at any time by changing your browser settings. However, disabling essential cookies may cause some services to stop working properly.

9 International Data Transfers

Our servers and some third-party technology providers may be located outside Bangladesh. As a result, your information may be transferred to and processed in other countries. In such cases we ensure that your information remains under equivalent protection.

Information transferred to game studio servers is used solely for operating gaming services and is protected under their own privacy policies.

10 Protection of Minors

tka bat strictly follows a 21+ age policy. Our Platform is not for anyone under age, and we do not knowingly collect information from anyone under 21.

If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

11 Changes to This Policy

tka bat reserves the right to update this Privacy Policy from time to time. When changes are made, we will note the updated date on this page and will endeavour to notify registered members of significant changes.

Continued use of the Platform after a policy change will be taken to mean that you have accepted the updated policy. We therefore recommend checking this page regularly.

For answers to general questions about our services, visit the FAQ page, where detailed explanations on various topics are provided.

12 Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy, please contact our support team:

We generally aim to respond to your requests within business days. Identity verification may be required for requests relating to personal information.